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This store has earned the following certifications.
The top of the pergola boasts a remarkable load bearing capacity of 55 lbs/㎡, making it resistant to various complex weather conditions, provided it is wall-mounted with expansion bolts. Furthermore, the polycarbonate top is capable of reflecting 99% of UV rays, thereby offering effective UV protection. Additionally, the maximum wind resistant grade is 7(31-38mph), and the maximum snow loading depth is 4 inches, after the installation of ground nails and expansion bolts.
The carbon steel frames and triangle metal structure of our patio pergola greatly ensure its durability, stability, and sturdiness. It is designed to provide partial shade and create a defined space in an outdoor area. However, it is important to note that this pergola can only function well when wall-mounted.
The sloped roof design of the pergola allows rainwater to run off the eaves smoothly and easily, reducing the problems of water accumulation. Additionally, the pergola features drainage holes to further aid in the effective drainage of water.
This pergola is a versatile solution, suitable for multiple purposes, such as near a pool, hot tub, outdoor dining area, or as an entertainment space. It can also be adorned with string lights, hanging plants, or outdoor furniture to further enhance the ambiance and create a cozy and inviting outdoor retreat.
Assembling this pergola is a straightforward process, with illustrated and step-by-step instructions provided. It is recommended to work with 2-3 people to complete the installation according to the instructions, which should take approximately 2-3 hours to finish.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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