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This store has earned the following certifications.
Premium Material & Excellent Load-bearing - 55 lbs/㎡ Load Capacity: The pergola can handle significant weight, ensuring resistance to various weather conditions. Mount it securely using expansion bolts for maximum durability. - UV Protection: A polycarbonate top reflects 99% of UV rays, providing superior sun protection.
Stable and Solid - Carbon Steel Frames & Triangle Metal Structure: These components guarantee the pergola’s durability, sturdiness, and stability. The design creates a defined space under partial shade, ideal for outdoor enjoyment. - Wall Mounting: Secure installation on walls is essential for optimal function, ensuring the pergola remains stable and secure.
Enhanced Drainage - Sloped Roof & Drainage Holes: The sloped roof design ensures rainwater flows smoothly off the eaves, preventing water accumulation. Drainage holes help further improve water management, keeping the area dry and functional.
Practical and Versatile - Multipurpose Design: Perfect for outdoor spaces like pools, hot tubs, dining areas, or entertainment spots. Enhance its beauty with string lights, hanging plants, or outdoor furniture for a cozy retreat. - Ambiance Enhancement: Transform your outdoor space with this pergola, adding a touch of elegance and functionality.
Easy to Assemble - Illustrated Instructions: Comprehensive step-by-step guides are included to ensure a smooth assembly process. Collaborating with 3-4 people is recommended, and the entire assembly typically takes about 3-4 hours.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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